Each item is made to order. When you place your order, I will send a request to Shapeways to 3D print and manufacture it. This process usually takes about 3-4 weeks. As soon as I receive it from them, I finish and package it and send it to you by the shipping method you've chosen. I'll send you an email letting you know when I have shipped it to you!

If your item arrives damaged, please let me know within 14 days of receiving it. I will work with you to either replace it or refund you, upon return of the original.

If you are otherwise unsatisfied with the product, please contact me. I want you to enjoy these as much as I do! I will accept returns within 30 days for a full refund less any shipping charges.

Please see the FAQ page for information on the various materials and how to care for them.